Support
Screenshot Zero
Find quick answers below. If you still need help, contact us directly through the support button at the end of the page.
FAQ
What does Screenshot Zero do?
Screenshot Zero helps you find and remove screenshots from your photo library so you can clean up clutter faster.
Does Screenshot Zero upload my photos?
No. Screenshot scanning and review happen locally on your device. Your photos and metadata are never uploaded.
Does the app delete anything automatically?
No. You review the detected screenshots first and confirm any deletion yourself.
Why can't the app access my photo library?
Please check your device settings and make sure Screenshot Zero has permission to access Photos. Without that permission, the app cannot scan for screenshots.
Can I recover screenshots after deleting them?
Deleted items usually move to your system's Recently Deleted folder first, where they can be recovered for a limited time depending on your device settings.
I'm not able to upgrade to Pro
This is currently caused by a known issue in the app. We are already working on a fix and expect it to be resolved within the next few days.
Who should I contact if something is not working?
Use the support button below and include a short description of the issue, what device you use, and what happened before the problem appeared.
Contact support
If your question is not covered above, send an email and we will get back to you as soon as possible.
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